Subscription Policy
Itchguard™ Subscription Agreement
Brand: Itchguard™
Product Covered: Itchband™ – Natural
Description: Essential Oil Aromatherapy Diffuser Repellent Bracelet
Effective Date: June 1, 2025
Last Updated: July 28, 2025
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1. Overview
This Subscription Agreement (“Agreement”) governs your enrolment in the Itchguard subscription program for the 'Itchband™ Natural' product. By subscribing, you agree to the terms outlined below.
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2. Subscription Product Details
Upon subscribing, you will receive:
- Three (3) natural aromatherapy refill sticks (compatible with the bracelet)
- One (1) new Itchband™ Natural bracelet (random color)
- Free shipping (where applicable)
You will receive this bundle once per month on a recurring basis until canceled.
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3. Pricing & Billing
- The first order is billed at a discounted subscription price of $29.99, compared to the standard one-time purchase price of $34.99.
- Your subscription will automatically renew every 30 days from the date of initial purchase, at the subscription rate of $29.99 per month.
- You will be charged to the payment method on file at the time of each renewal.
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4. Cancellation & Modifications
- You may cancel or pause your subscription at any time after your first order by logging into your customer account or contacting our support team at hello@itchguard.co
- Cancellations must be made at least seven (7) days prior to the next renewal date to avoid being charged for that cycle.
- We reserve the right to modify the product components, price, or subscription frequency with prior notice. Any changes will be communicated at least 5 business days days before taking effect.
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5. Shipping & Fulfillment
- Subscription orders are shipped from our fulfillment center within 3 business days of each renewal.
- Delivery times may vary based on your location. USA customers can expect 10-12 day delivery times.
- Shipping is currently included in the subscription price within eligible regions.
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6. Free Item Disclaimer
As part of your subscription, you will receive one complimentary Itchband™ Natural bracelet with each monthly shipment. This item is included at no additional charge and is subject to availability. We reserve the right to replace the color or style based on inventory.
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7. Returns & Refunds
- Only the original purchase item is eligible for the 'Itchguard Guarantee' of 1 year warranty and 30-day money back guarantee.
- Subsequent monthly re-orders are not eligible for the 'Itchguard Guarantee' once shipped unless the product arrives defective or damaged.
- Customer must cancel their subscription and send us an email to express dissatisfaction within the first 30-days of receiving their first order.
- Please contact our support team within 7 days of delivery for any issues.
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8. Contact Information
If you have any questions about this agreement or your subscription, please contact:
Itchguard Customer Support
Email: hello@itchguard.co
Website: www.itchguard.co
Phone: +1 (512) 717-7656
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9. Agreement to Terms
By enrolling in the Itchband™ – Natural subscription program, you acknowledge that you have read, understood, and agree to be bound by the terms of this Subscription Agreement.
How We Are Making a Difference
We believe in giving back to those who serve, protect, and rebuild. Whether you're on the frontlines of defense, providing humanitarian aid, or working tirelessly in public service, we’re here to support your mission with special discounts and donations. Together, we can shield more people from life's small but persistent challenges.
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Relief
From disaster zones to communities recovering from conflict, Itchguard™ Relief ensures our products reach those who need them most. We provide discounts and donations to NGOs dedicated to reducing discomfort and disease in difficult conditions.
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Shield
We salute the brave men and women who protect our freedom. Itchguard™ Shield offers exclusive discounts for the military. Whether you're stationed abroad or training at home, our products are designed to support your resilience in the field.
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Serve
We recognize the tireless efforts of public servants, from first responders to healthcare workers and educators. Through Itchguard™ Serve, we offer discounts to those who dedicate their lives to safeguarding and improving our communities.
The Itchguard™ Guarantee
Every Itchguard™ product comes with a free 1 year warranty, a 30 day money back guarantee, and even the option to purchase a lifetime warranty for as little as $5!
But here's what sets us apart: We are so extremely confident in the quality of our innovative and science-backed technologies that if your product doesn't work as expected, keep it and we'll send you a replacement absolutely free. No hassle, no returns, no questions asked.
We are extremely confident in our products' ability to bring relief, comfort and peace of mind into your life.