Common FAQs to review before contacting us!

Do you ship outside the USA?

No. For now we only ship to the United States.

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

Orders are fulfilled and express shipped to anywhere in the United States in an average 5-10 days. We also requires 2-3 business days for internal order processing before your order is shipped out. Shipping times may vary due to factors beyond our control in your local area, such as holidays, postal delays, or unforeseen disruptions like strikes. Once your package is on its way, we’ll provide tracking details so you can monitor its journey!

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

Track Order

Please enter you tracking number below. If your tracking number doesn't work, feel free to contact us at hello@itchguard.co

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